Canine Balance Behaviour

​

Last updated: 23/12/25

Canine Balance Behaviour is committed to protecting your privacy and handling your personal data responsibly and transparently. This Privacy Policy explains how we collect, use, and protect your information.

​

1. Who We Are

Business name: Canine Balance Behaviour
Email: caninebalancebehaviour@aol.com

For the purposes of data protection law, Canine Balance Behaviour is the data controller of your personal information.

​

2. What Information We Collect​

We may collect and store the following information:

Personal Information

• Name

• Email address

• Telephone number

• Home address (if required for in-person sessions)

Dog & Training Information

• Dog’s name, age, breed, and behaviour history

• Training notes and progress records

• Veterinary or health information (only if relevant and provided by you)

Communication Records

• Emails, messages, and notes from phone or in-person conversations

• ​

3. How We Use Your Information

We use your information to:

• Provide dog training and behaviour services

• Communicate with you about appointments, training plans, or enquiries

• Maintain accurate training records

• Comply with legal or insurance requirements

We will only use your data for the purpose it was collected.

​

4. Legal Basis for Processing​

Under UK GDPR, we process your data based on:

• Consent – when you contact us or provide information voluntarily

• Contract – to deliver agreed services

• Legal obligation – where required by law

• ​

5. How We Store and

Protect Your Data​

• Information is stored securely (digitally and/or in paper form)

• Access is limited to Canine Balance Behaviour only

• Reasonable steps are taken to prevent loss, misuse, or unauthorised access

We retain personal data only for as long as necessary to provide services or meet legal requirements.